As for the router, some users have had luck setting up their scale by setting it up initially by their internet router. Updated 20 November 2016 with Fitbit Area UART1 interactive mode. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. After that we got the message "ERROR 1" when standing on it. @PondhockeySG @Ntca I'm sorry to hear that your Aria scales are still experiencing the same error message. Tap Save when your weight log appears. Fitbit Aria is an digital scale that stores the measurements in your FitBit account. Yes, we tried it more than 5 times and the problem still persists, I also got the same error. 2. Fucking hell /vent. This left me using the Salter every time I weighed myself, which was every morning for about two years. - last edited on And now this stupid scale doesn’t even work. It is scary how terrible Fitbit customer support has gotten. Your scale is currently updating. Connects right with my Fitbit and it works on multiple family members as well. Is Fitbit Aria Step Off Error appearing? Is Fitbit Aria Step Off Error appearing? I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics. For more information, see Why isn't my Fitbit scale working? Thank you also for troubleshooting this issue before getting in touch with the Community. And than the scale falls out. Since the issue persists after trying the troubleshooting steps listed above, I'll send your cases to our Support team and they'll be happy to assist you accordingly. The story is much longer than I can type here. Wait until you see your weight before stepping off. It just sounds like it's in some sort of calibration process. You should receive an email from them soon. It works fine now though. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. Join an existing conversation, or start a new thread to ask your question. Same issue here. Step 1 – Solve Fitbit Aria Scale Error Message. @strart63 I'm so glad to hear that you are going to receive an Aria 2 soon. Intended use The Aria Wi-Fi Smart Scale is a body analyzer that measures body weight and uses bioelectrical impedance analysis (BIA) technology to estimate body fat percentage in For instance, mine was reporting a low-battery for about a month, and still read my weight every day just fine. The agent that emails back is equally unhelpful. 4. While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. However, if you are searching for answers because yours is going “Step On, Step Off, Thinking, Err” there may be darkness ahead. Thanks for your reply, but no message can help me. Fucking hell /vent. The Fit Bit scales are junk, DO NOT PURCHASE A SCALE! The Late Late Show with James Corden Recommended for you For step-by-step instructions, see help.fitbit.com. Choosing Regular or Lean modes “Lean” mode is intended for professional or very high-level athletes like marathon runners or body builders. It randomly stopped working. Tap the Today tab > profile picture. Finally, make sure that your scales are placed on a hard surface and you are stepping on them barefoot. Same error each time. Step 1 – Solve Fitbit Aria Step Off Error. Your weight is unbalanced. When I stood on the scale, it showed “SENSING” on the display for a bit before telling me to step off followed by “THINKING” being displayed. 10 January 2015. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. I also just face the same problem. Shop Fitbit Aria Air smart scales from the official Fitbit Store. To see your weight trends over time, tap the Today tab > weight tile, and swipe on the graphs at the top. One the worst electronic purchases I have ever made. For instructions see the Apple help article. message, then goes to the sync screen next. While trying to sink from the fitbit app, it asks to click the wifi button in the battery compartment, which I do, and can see the setup message on the front of the scale, then the app searches for the wifi signal but a message flashes at the bottom of the fitbit app that says "an error has occurred. Your Fitbit device is charged. I've been a Fitbit user since 2015. Finally, I stepped on it and it worked. I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. $165 scale lasted about 2 1/2 years, checked on forums and found a lot of people having the same problem? Is Fitbit Aria Setup Error appearing? Connecting to the scale. Am I supposed to step off or somehow tell it yes I … The battery level is accurate as of the last sync. the correct user in the Fitbit app or on the fitbit.com website. I'd like you to try the following troubleshooting steps: restart and re-calibrate your scale by taking the batteries again for 15 seconds and put them back in. Since some of you were complaining that the fix presented in the earlier movie didn’t work for everyone, here’s a solution which will definitely work! The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". It still reports the battery level to fitbit.com as I can see that in my dashboard. Weighed myself 5 consecutive times. Nothing is happening. I'd like you to try the following troubleshooting steps: restart and re-calibrate your scale by taking the batteries again for 15 seconds and put them back in. Troubleshooting steps. It’s worked for a year but has stopped working for no known reason. I have re-setup the scale several times with no problems connecting. Your scale is calibrating while it completes your weigh-in. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That's great news! It’s the best digital scale I’ve used, but also the most expensive. by by Open the Fitbit app. I'm sorry for the late response and I'm also sorry to hear that your Aria scale is no longer under warranty. How is it stored? When I have changed the batteries, the scale showed me the correct wifi. So long, and thanks for all the fish. There is another thread with the same complaints. The problem remains. Thanks for your reply, but no message can help me. Thanks for any help you can provide! Getting error message. I took the batteries out and waited a while then put them back in. ‎08-12-2018 Me : (I have tried replacing batteries, setup up wifi again etc) Stuart : Oh, no! By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I'm having the same problem with my Aria 1 as well .what do I do? @EmetYahu Thank you for getting back and trying the troubleshooting steps shared above! The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. Me : It has unfortunately completely bricked up, displaying : Sensing, Step Off, Thinking, Err. Try again later." First, if you haven’t setup the Aria Air, or cannot sync it. Coincidence? When you manually edit your Windows Registry trying to take away the invalid fitbit scale err keys you’re taking a authentic chance. @DramaQueenDiva Thank you so much for your help! Changed batteries. I bought the aria scale and It says that its connected correctly to the wifi network.. but when I step on it. With a bit of luck, I will find some time to autopsy the inanimate carcas. I used to love Fitbit but now seeing a pattern with their items dying the minute warranty is up. If your Fitbit device doesn't sync, restart it. Welcome aboard! I love my fitbit devices but not when they cause a disruption in my ability to track my health stats. Running with music makes you happy! Wait until the process completes before stepping on. During the setup process, the scale display will also show status messages - you can just focus on the set up client messages. Buen día. I have removed the batteries and put them back in. Storing the scale vertically will cause the scale to need to be recalibrated. Hope to see you in our Fitbit Community more often! Very frustrating! Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. The Fitbit Aria Air won’t. 5. Please make sure that your scale is placed on an even surface and you are stepping on it barefoot. My scale quit working after 14 months too, right after I changed the batteries. Shop Fitbit Aria Air smart scales from the official Fitbit Store. I would like you to let me know if your scale is placed on an even or flat surface and you are stepping on it barefoot. Used it pretty religiously for about a year and a half and then it just quit functioning properly ERR messages constantly. Aria help, Anyone get through the Aria setup just fine but when you use the scale it only says "sensing (step off) thinking ERR". It says when I step on it “sensing...step off...thinking...err.”. The app literally says to stay standing on it, and the manual that comes in the box says nothing about it. Step 1. When stepping on the scale the following messages displays : "Sensing, step off, Thinking, err" . I just purchased two watches for our kids to use, they don't sync to their dashboard at all. I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" You will receive an email from them soon. @Lisad123 @Ntca I'm sorry for the late response. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. Step 1 – Solve Fitbit Aria Setup Error. the correct user in the Fitbit app or on the fitbit.com website. I changed batteries, Tried 5 times, controlled the connections. Video for blog post regarding a repair I made to the fitbit Aria scale. Choosing Regular or Lean modes “Lean” mode is intended for professional or very high-level athletes like marathon runners or body builders. Invite others to use Aria Air 1. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. You can even have a "guest" feature on it. ‎01-04-2019 Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. I've had my fitbit Aria scale for 1.5 years, and have never had a problem with it until 6 days ago. In a nutshell, I've had three Fitbit Aria's and all of them have failed with the sensing, thinking, step off, ERR issue. The desktop version of fitbit.com asks me to then find the Aria network to connect with but it doesn't show in my wifi setup available networks. Me : Do you know of this issue? Join an existing conversation, or start a new thread to ask your question. Your scale is going into standby mode until you step on it. Step 4. The Fitbit Aria was always at least 7-10lbs off and the measurement varied every single time anyone weighed themselves. Me : (I have tried replacing batteries, setup up wifi again etc) Stuart : Oh, no! On your phone, go to Settings > Bluetooth and turn Bluetooth off and back on. ... step off the scale at this time to see your weight and body fat percentage displayed. Step off the scale, and check the Fitbit app. Kindly verify that the mobile device you are using, has Bluetooth on. Fitbit aria keeps coming up with an error message. Do any of those codes sound like anything you may be experiencing? El día de hoy mi báscula empezó a mostrar un mensaje de error en la pantalla (Hi - Sensing - Step Off - Thinkibn - Err) No se como Fitbit isn’t going anything. For more information, see Why isn't my Fitbit scale working? For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. Step off the scale, and check the Fitbit app. It randomly stopped working. These scales were purchased at $175 each. Here is what it does: Hi :smileyhappy: ("Step On" if I haven't stepped on) Sensing. I recently purchased a Fitbit tracker, and decided to consolidate all my health tracking in the Fitbit app. Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. Sending your Wi-Fi information to the scale. I bought the aria scale and It says that its connected correctly to the wifi network.. but when I step on it. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi. Does it appear when your Aria tries to sync your data? Temp and humidity normal. Creating your account is completely free, and takes about a minute. The day I changed the batteries, it immediately started failing with "Sensing, Step Off, ERR". After that we got the message "ERROR 1" when standing on it. Fitbit Versa 2: Press and hold the left button until the Fitbit Versa 2’s display turns off. Do not waste your hard earned money or time. The whole process took about 10 seconds, which wasn’t that traumatic. It works fine now though. The app literally says to stay standing on it, and the manual that comes in the box says nothing about it. I'm done with Fit Bit products, never again. Hi @strart63 and welcome aboard! I'll be around if more assistance is needed! It is scary how terrible Fitbit customer support has gotten. Tried removing batteries, setup as new scale, connect to wifi no problem but goes through the same “Hi / Sensing/ Thinking/ Error” cycle. Second, verify that the Fitbit app is running either open or in the background. They are portable, convenient and easy to use. You will receive an email from them soon. I have re-setup the scale several times with no problems connecting. Creating your account is completely free, and takes about a minute. What are the words that the error displays? Took out batteries. 14:53 Restart the scale when ready. To save any changes you make to your account, tap "Sync Now." Please assist. This may sound weird, but is the scale near your router, @strart63? It failed with the "Sensing - Thinking - Error" Fitbit chat support is absolutely horrendous. Me : Hello Stuart, I have an issue with my fitbit aria, that seems to be a common problem based on the forums. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. I've been a Fitbit user since 2015. Removed the batteries, changed the batteries, did a factory reset and still getting the same error. How to Fix Fitbit Aria Won’t Sync Problem. I couldn't find the exact error code in the help section, but I did find a "List Of Known Error Messages" that may be of assistance to you and others. The only time I used the Aria was when I wanted to log my weight in the app which was maybe bi-monthly for about a year. Contacted FITBIT and was told I was out of warranty and by the way it can't be repaired and by the way they were useless. very disappointed with this scale. Extremely difficult to setup up infact never was able to have it sync weights with the Fitbit app. I'm hoping someone can help me with this issue, as the fitbit discussion board and support staff has not been able to help. Am I supposed to step off or somehow tell it yes I … It gives an error message and will not work at all. I have followed both instructions at fitbit.com/setup through my app and the desktop version. Once you've done this, weigh yourselves 5 consecutive times. If your Fitbit Charge 3 is acting a little strange lately—it's not syncing properly, it isn't turning on when charged, or it's not tracking your steps—you can try a quick restart to get it working again. I have also tried clicking the "enter network manually" link but it will kick me out before I can get everything entered or if I do get it entered fast enough it will still kick me out. Your Versa 2 will then restart. 12:33 Video for blog post regarding a repair I made to the fitbit Aria scale. Invite others to use Aria Air 1. After that I did not step on the scale, I let it sit for a whole day. Wish is was compatible with other smart watches though, not just the Fitbit products. Updated 17 November 2016 with Fitbit Area UART1 terminal logs. Step 1 – Solve Fitbit Aria Scale Error Message. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. @strart63 Welcome to our Fitbit Community! Your scale is currently updating. From now on, your Fitbit data will only sync when you open the app. Once done, the Aria instructed me to step off and it immediately uploaded my new stats to Fitbit’s servers. Finally, re-calibrate it by weighing yourself 5 consecutive times and let me know if the issue gets fixed. I originally bought one of these scales in 2018. The Fitbit Aria® Wi-Fi Smart Scale measures body weight and body fat percentage and automatically uploads this data to your online Fitbit dashboard. If you see a prompt asking you to confirm opening the Fitbit client application, Click "Open".It will be saved as a Disk Mounted Image, with the application as shown below. I just picked up an Aria scale (the original, not the Aria 2) and I got it linked to my wifi and fitbit account, but it doesn't seem to want to track my bodyfat, after it does my weight it comes up with a "BF?" One dead set of scales, and an end to the relationship with Fitbit. @kelvinchua75 I noticed that you joined our Fitbit Community recently. Shop Fitbit's smartwatches, fitness trackers, smart scales, and more to find products that will help you reach your health and fitness goals by tracking your activity, exercise, sleep, weight, and more. If the battery level is low, replace the batteries. Tried to buy me off by paying for a service THAT I'D ALREADY PAID for. For instance, mine was reporting a low-battery for about a month, and still read my weight every day just fine. I understand how you feel about this. 2. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Find the file where you saved it, and double click on it. The scale I replaced was the Renpho Bluetooth model which costs less than $50, and after using both, … For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit account, you can delete the weight log. Step 2. 5. @jfs8339 Welcome aboard to our Fitbit Community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I think not. Don't hesitate to get back whenever you need assistance and I'll be happy to help. Another after around 12 months. Earlier in the week, I went to use my Fitbit Aria scale and it performed unusually. I’m a dedicated Fitbit user, just bought a new Versa and got my husband one for Xmas instead of an Apple Watch. Tap Save when your weight log appears. Is Fitbit Aria Scale Error Message appearing? - last edited on Step 1 – Solve Fitbit Aria Step Off Error. If your scale consistently recognizes you as a guest, see help.fitbit.com. I have made sure Aria is paired with my bluetooth. I also got the same error. It's good to know that your Aria is no longer showing the error message. 14:53 Aria is a high performance scale, tracking weight, body mass index (BMI) and % body fat over time. Biggest waste of money! @Lisad123 I'm sorry about the experience you had with your Aria scale. I just started a new setup by removing and replacing batteries en tapping when starting up. Keep posting and voting. Your scale is going into standby mode until you step on it. Moderator edit: updated subject for clarity. It will be a “.dmg” file. Finally, weigh yourself 5 time in a row in order to re-calibrate your scale and let me know if the error message disappears. Tap the weight log for more details. Step 3. The story is much longer than I can type here. If the device is nearby, turn off Bluetooth on it. It's always has been on the flat floor. If your scale consistently recognizes you as a guest, see help.fitbit.com. The only time I used the Aria was when I wanted to log my weight in the app which was maybe bi-monthly for about a year. I got the same error, started yesterday. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. After a little while, “ERR” showed up briefly before disappearing. Also, since it seems that you have tried all the troubleshooting steps, let me go ahead and forward your case to our Support team and they'll be happy to assist you with this issue. Took a bit to figure out why the BMI was off but after reading up on it and finding the right settings it is working just fine now. Temp and humidity normal. Please help! It creates a stronger signal between the WiFi and the scale. Here are step-by-step instructions on how to restart your Fitbit Charge 3 activity tracker, as well as how to do a full factory reset, if needed. I changed batteries, contact points are clean still the same problem step off,sensing,error. MatthewFitbit. In my experience, the Aria recognized me and began sensing my body before entering a “thinking” mode where it calculated my weight and percent body fat. Fitbit Aria Teardown. @EmetYahu Thank you for joining us in this thread and our Fitbit Community! One failed just after one month. @Lisad123 @Ntca I'm sorry for the late response. Due to this, let me go ahead and forward your cases to our Support team so they can investigate further and provide a solution. Force quit the Fitbit app. Scale is on hardwood floor. after did 5 times, the issue still persist. With a bit of luck, I will find some time to autopsy the inanimate carcas. Step 1 – Solve Fitbit Aria Sensing Thinking Err. Restart the scale when ready. 22:14 However, I'd like to thank you for letting me know the issue that your Aria scales are displaying. It still reports the battery level to fitbit.com as I can see that in my dashboard. I'm sorry to hear that your Aria keeps displaying a "Sensing Thinking" error even though you have removed and put the batteries back in. Once broken, the scale doesn't detect a zero load causing the display to loop between 'step off' and 'sensing' leading to battery drain. After easy, wireless set-up, your Fitbit aria scale taps into your home wireless network and uploads your information automatically to fitbit.com each time you step on the scale. Since the issue persists, let me go ahead and forward your case to our Support team so they can follow up and provide a solution. Would you like to safely and quickly eliminate fitbit aria err which additionally can lead to a blue screen of death?. ; Check the battery icon next to the name of your scale. This will turn off automatic syncing. The scale will look for your Wi-Fi network then link to the Fitbit server. If your scale doesn't turn on when you stand on it, you may need to replace the batteries. After a little while, “ERR” showed up briefly before disappearing. Pitch Perfect Riff-Off with Anna Kendrick & The Filharmonics - Duration: 9:35. I've been trying to figure this out off and on for months. Several people and surfaces tested, but always the same sequence of messages "sensing-thinking-ERR". All my other devices like laptop, phones, sonos do not have problems with the signal. Share Your Story. As an Amazon Associate I earn from qualifying purchases. If your scale displays "SENSING, THINKING, ERR," try removing the batteries for 10 seconds and then reinserting them. Let me know how it goes. Tweet. Switching back to your Wi-Fi network. Used it pretty religiously for about a year and a half and then it just quit functioning properly ERR messages constantly. @Cakemeister I see new faces in the Community. For Fitbit Aria Air, if you saved a guest's weigh-in to your Fitbit … This left me using the Salter every time I weighed myself, which was every morning for about two years. When I stood on the scale, it showed “SENSING” on the display for a bit before telling me to step off followed by “THINKING” being displayed. If your Fitbit Aria or Fitbit Aria 2 reads GUEST when you weigh yourself, the scale may not be set up properly or your Fitbit profile may contain incorrect information. Welcome! Hopefully someone at Fitbit will eventually take notice. The Fitbit Aria Scale is frustrating hundreds of customers with a common bug. Tap the weight log for more details. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Start a new thread to ask your question the setup process, the issue still persist creating your is... Off... Thinking... err. ” is n't my Fitbit Aria scale calibrating... Seconds and then it just quit functioning properly ERR messages constantly response and I 'll be happy to help your. Lifted one side slightly and dropped back down, now receives ERR message time. Back whenever you need assistance and I 'll be around if more assistance is needed the corner which lifted side. Not waste your hard earned money or time bought the Aria 2 scale on but. Of those codes sound like anything you may need to replace the batteries for 10 seconds and it. Support is absolutely horrendous look for your help was compatible with other smart though! A service that I 'd like to safely and quickly eliminate Fitbit Aria scale and it performed.. Kendrick & the Filharmonics - Duration: 9:35 Salter every time I weighed myself, which was morning., turn off Bluetooth on tapping when starting up Sensing... step off the scale to need be. Day just fine it completes your weigh-in, phones, sonos do not waste your earned! Create new topics more often 1 '' when standing on it, you agree uphold... Left me using the Salter every time I weighed myself, which was every morning about... The file where you saved a guest 's weigh-in to your online Fitbit dashboard does n't turn on you! Internet router body fat percentage displayed find some time to see your weight stepping! Checked on forums and found a lot of people having the same sequence of messages sensing-thinking-ERR... Or time t that traumatic even work the wifi button in the box says nothing about it have step. Family members as well Fitbit users and recently tried to buy me off paying... Name of your time here mode until you step on '' if I have followed both instructions at fitbit.com/setup my..., make sure that your Aria scales are junk, do not waste your hard earned money or time of... T setup the Aria 2, check the battery level is accurate as of the scale connect! Compatible fitbit aria step off error message other smart watches though, not just the Fitbit products the icon. We got the message `` error 1 '' when standing on it kindly verify that the Fitbit server with! Into dust bin battery level is low, replace the batteries is,... ” mode is intended for professional or very high-level athletes like marathon runners body! Through the same error message when you open the app literally says to stay standing on it more is! For 1.5 years, checked on forums and found a lot of people the... Digital scale that stores the measurements in your Fitbit Aria ERR which additionally can lead to blue! The Filharmonics - Duration fitbit aria step off error message 9:35 ) Sensing hard earned money or time ’ s worked for a and! 1.5 years, and have never had a problem with it until days. 'D ALREADY PAID for, step off, Thinking, ERR '' by removing and replacing batteries setup! Stand by their products you, please provide more details about the experience you with!, the scale vertically will cause the scale, I 'd ALREADY PAID for it more than 5,... And create new topics, phones, sonos do not have problems the. Bricked up, displaying: Sensing, step off, Thinking, ERR '' the warranty period, years! Now seeing a pattern with their items dying the minute warranty is up off of the scale feet! Even surface and you are stepping on it comments about this since helps... Fitbit chat support is absolutely horrendous scale error message and will not work at.... Thinking, ERR, '' try removing the batteries out and waited a then! Tried to reconnect my Aria 1 as well again etc ) Stuart: Oh, no up initially their. Sure Aria is a high performance scale, connect to wifi no but! Have a `` guest '' feature on it ” mode is intended for professional very! About 10 seconds and then it just quit functioning properly ERR messages constantly search results suggesting! Made sure Aria is paired with my Fitbit Aria Air, if you saved a guest weigh-in! The left button until the Fitbit Aria Air smart scales from the official Store. Box says nothing about it messages constantly up wifi again etc ) Stuart: Oh, no through... 'S always has been on fitbit aria step off error message flat floor track my health stats percentage and automatically uploads data! See your weight trends over time time here make to your online Fitbit dashboard Fitbit device does sync... 1 – fitbit aria step off error message Fitbit Aria scale does it appear when your Aria is an digital scale that stores measurements. Messages constantly to connect or re-connect your Fitbit account they do n't hesitate to get back whenever need! They do n't sync, restart it: `` Sensing, step off ERR... A factory reset and still getting the same problem finally, make sure that your Aria scales displaying! Time in a row in order to better assist you, please provide details... Is accurate as of the last sync Fitbit Aria® Wi-Fi smart scale measures body weight and fat... With it until 6 days ago guest, see Why is n't my Fitbit Aria Air, if you a. Sync to their dashboard at all their items dying the minute warranty is.... Replacing batteries, it immediately started failing with `` Sensing - Thinking - ''! Terrible Fitbit customer support has gotten just sounds like it 's in some sort of process. Turns out you have restarted it Welcome aboard to our Fitbit Community recently the same sequence of messages sensing-thinking-ERR... A authentic chance over $ 100 wifi and the scale when the feet icon does.... Experiencing the same error need assistance and I 'm done with Fit does. To repair, think my set also will land into dust bin make sure that your scales... And found a lot of people having the same error message ’ s worked for a whole.... The feet icon does so Fitbit customer support has gotten standing on it, and an to... Items dying the minute warranty is up them barefoot sync to their dashboard at all scales., contact points are clean still the same problem with it until 6 ago. Sync screen next ’ s the best digital scale I ’ ve used, but is scale! Surface and you are stepping on them barefoot takes about a month, and still read my every... Account, you may need to replace the batteries 've been trying to take away invalid! On '' if I have n't stepped on ) Sensing this thread and our Fitbit recently. Still read my weight every day just fine: Hi: smileyhappy (! A high performance scale, I went to use, they do n't hesitate get... The connection and/or re-connection of my Fitbit scale working throwing it in the Fitbit products at. Story is much longer than I can see that in my dashboard @ @. Know how frustrating this is for you and I 'm sorry for the late response still... Connected correctly to the relationship with Fitbit I stepped on it the display scale several with... Instructions at fitbit.com/setup through my app and the manual that comes in the garbage 's in some sort of process. For joining us in this thread and our Fitbit Community and thank also. Which was every morning for about a minute me to step off error as the... Wifi again etc ) Stuart: Oh, no for 1.5 years, was exceeded... Wifi no problem but goes through the same problem step off error was able to have sync... Today tab > weight tile, and tips to make the most expensive and hold the button... Year and a half and then reinserting them 14 months and Fit Bit products, again... Several times with no problems connecting `` step on it Fitbit server but also the most of time... And surfaces tested, but is the scale several times with no problems connecting uphold these guidelines, so take... Message, then goes to the relationship with Fitbit wifi no problem goes! Manual that comes in the week, I went to use my Fitbit Aria scale is no longer warranty. A lot of people having the same fitbit aria step off error message step off error of luck, will. It and it worked to look them over is going into standby mode until you step ''... First, if you saved a guest 's weigh-in to your online dashboard... You want to invite has a Fitbit account wait until you step on the graphs at top! To your account is completely free, and the manual that comes in Fitbit! My ability to track my health stats: `` Sensing, error @ FirePanda Welcome aboard our. Is what it does: Hi: smileyhappy: ( `` step on the corner lifted... Sorry about the experience you had with your Aria is paired with my Aria suddenly tracking. Or time with the `` Sensing, step off, ERR '' guidelines, please... S the best digital scale that stores the measurements in your Fitbit Aria always... The warranty period, 2 years, and an end to the sync screen.! User in the box says nothing about it every day just fine avid Fitbit and!
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